Privacy Policy | ProEnglishGuide - How We Protect Your Information

Your Privacy Matters to Us

We keep your information safe while you learn English. No complicated rules - just simple, clear promises about how we protect you.

Last Updated: March 19, 2026

Our Simple Promise

At ProEnglishGuide, we believe in keeping things simple. We only ask for information we really need, we protect everything you share, and we never break your trust. Best of all, you can use all our English learning materials without giving us any personal information.

Good News: We're 100% free! This means we never ask for your credit card, bank details, or payment information. No hidden costs, ever.

What Information We Collect

Information You Give Us

  • Your email: Only if you write to us with questions
  • Your ideas: When you tell us how to make our site better
  • Your messages: Anything you send through our contact form

Information We Collect Automatically

  • How you use our site: Which pages you visit and for how long
  • Your device: What browser and device you're using
  • Your general location: Your country (so we can show the right language)

Remember: You don't need to share anything to learn English here. Just visit and start learning!

How We Use Your Information

Make Lessons Better
We see what's working and fix what's not
Fix Problems
Find and repair things that break
Create New Content
Make more of what learners like
We Never Sell Your Information: Your data stays with us. Period. No exceptions.

How We Keep Your Information Safe

Technical Safety
  • All information is encrypted (scrambled) when sent
  • Our servers are secure and always updated
  • We block attacks before they reach our site
  • We regularly check for security issues
Data Safety
  • We only keep what we truly need
  • We remove personal details when possible
  • We clean up old information regularly
  • We don't keep data longer than necessary

Other Services We Use

We work with trusted companies to make our site work better:

Service What It Does What They See
Google Analytics Tells us how people use our site Only anonymous information
Our Hosting Company Keeps our website online Basic technical information
Email Service Helps us reply to your messages Only if you email us first

Cookies (Small Files That Help Our Site Work)

We only use cookies for basic functions:

Type What It Does How Long It Stays
EssentialKeeps the site working and safeUntil you close your browser
PreferencesRemembers your language choiceUp to 30 days
AnalyticsHelps us improve the siteUp to 2 years

You can turn cookies off in your browser settings. The site might not work as well without essential cookies.

Kids and Privacy

Everyone can learn English here, but we're extra careful with children:

Please Note: Our site is meant for people 13 and older. We do not knowingly collect personal information from children under 13. If you think a child has given us personal information, please tell us right away so we can remove it.

Parents, please help your children stay safe online. Talk to them about not sharing personal information on websites.

Your Rights Over Your Information

See Your Data
Ask what information we have about you
Delete Your Data
Ask us to remove your information
Say No
Tell us to stop collecting information
Get Your Data
Receive a copy of your information

To use any of these rights, simply contact us. We'll reply within 14 days.

Changes to This Privacy Policy

Sometimes we need to update this page. When we do:

  • We'll change the date at the top of this page
  • If it's a big change, we'll put a notice on our website
  • We'll tell you in advance when possible

By continuing to use our site after changes, you agree to the updated policy.

Questions About Privacy?

We're happy to explain anything in this policy. Just ask!

Contact Us