Privacy Policy | ProEnglishGuide - Your Data Protection

Our Privacy Philosophy

At ProEnglishGuide, we approach privacy with a simple principle: collect only what's essential, protect everything we gather, and never compromise your trust. This document outlines our practices for handling your information across our educational platform.

Transparent Practices. We maintain clear policies about data collection and use, ensuring you always understand how your information supports your learning experience.

Information Gathering Practices

Directly Provided Information

Communication Data: Details shared when contacting our support team
Learning Feedback: Suggestions for improving educational content
Platform Input: Content queries and resource requests

Automatically Gathered Data

Platform Analytics: General usage patterns and feature engagement
Technical Specifications: Device type, browser version, and connection data
Functional Markers: Essential cookies for platform operation

How We Utilize Collected Information

Enhance Learning

Improve educational content and teaching methods

Support Services

Provide timely assistance and guidance

Platform Development

Create better features and fix technical issues

Our Security Framework

Technical Safeguards

Advanced encryption protocols
Secure server infrastructure
Regular vulnerability assessments
Continuous monitoring systems

Privacy Principles

Minimal data collection approach
Strict no-data-selling policy
Regular data purging cycles
Transparent processing methods

Information Sharing Practices

We maintain strict confidentiality. Personal information remains protected and is never shared with third parties for marketing purposes. Limited sharing occurs only with essential service providers under binding confidentiality agreements.

Cookies & Digital Identifiers

Category	Purpose	Retention Period
Operational	Enable basic platform functionality	Current session only
Preference	Remember user settings and choices	Maximum 30 days
Analytical	Understand platform usage patterns	Up to 24 months

Browser settings can be adjusted to manage cookie preferences at any time.

Your Data Protection Rights

Information Access

Review collected personal data

Data Correction

Update or modify stored information

Information Removal

Request deletion of personal data

Processing Control

Manage how data gets processed

To exercise these rights, please reach out to our team.

Questions About Data Protection?

Our team welcomes inquiries about privacy practices and data handling procedures.

Start a Conversation

Our Privacy Commitment